VoIP (Phone System)

VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.

Microsoft Teams is our VoIP software on campus.

Available To

Faculty, Staff

Benefits and Key Features

• Ability to make and receive calls multiple ways, including through Microsoft Teams, a physical desk phone, or the Microsoft Teams mobile app.
• Those not needing to call external persons can still call others on campus without needing a calling license.
• Control your voicemail, call forwarding, and call group enrollment directly through the Microsoft Teams app.

Calling Trees

• Departments can route calls so that if someone is away from their desk, the call will route to the next person in the calling tree.
• More complex calling trees can be created so callers can self-route to the correct person.

Call Groups

• Employees, including student employees, can be enrolled in a shared number call group. Calls to the shared number will ring to all call group memebers.
• Employees can opt-in at the beginning of their shift and opt-out at the end of their shift.

Requirements

• Device capable of running Microsoft Teams or a physical desk phone.
• Valid UW Stout email and password.

Getting Started

• If you don't have a phone number, one can be requested with a Technology Helpdesk ticket.
• If in a call group, simply opt-in or opt-out of your call group.
• New calling trees or groups can be requested with a Technology Helpdesk ticket.