Client Support

All services related to user support including software, hardware, eStout, and IT consultant services.

Categories (1)

IT Consultant Services

IT Consulting Services are provided to the campus to assist with software and hardware procurement, asset management, and employee onboarding and offboarding.

Services (12)

Computer Loaner

Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.

Computer Reimage

Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.

Computer Repair

Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.


The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.

Network Support

LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.

New Device Deployment

When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.

Operating System Support

LIT provides support for all current Windows and Mac client operating systems.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.

Software Support

LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.


When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.

Technology Helpdesk

The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.

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