Popular Services
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Web-based collaborative platforms that integrate natively with Microsoft Office.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
On-prem and cloud storage services including security, backup, and monitoring.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.
LIT provides support for all current Windows and Mac client operating systems.
Document imaging and work flow processing platform with file storage
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.