Popular Services
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
Document imaging and work flow processing platform with file storage
On-prem and cloud storage services including security, backup, and monitoring.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.
VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.
Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.
Information Technology (IT) Disaster recovery planning to assist in executing recovery processes in response to a disaster or significant IT disruption.