Popular Services
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
LIT provides support for all current Windows and Mac client operating systems.
Physical and virtual cloud database hosting services. Service includes infrastructure administration, security, backup, and monitoring.
Web-based collaborative platforms that integrate natively with Microsoft Office.
VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.
Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.
Stout Cloud (SharePoint) and Drupal are used to create our internal and external web pages.
Duo is a two-factor authentication application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.