Popular Services

Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.


When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.


Can't find what you're looking for? Submit a ticket here!


A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.


VPN

Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.


A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.


Duo is a two-factor authentication application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.


Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.


LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.


Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.


Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.


Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.


The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.


The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.


Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.


Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.


LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.


Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.


Security questions are used to regain access to your UW Stout account if you have forgotten your password.


LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.


Web-based collaborative platforms that integrate natively with Microsoft Office.


Employee onboarding is essential to make sure that systems are set up for new employees before their first day.


UW Stout's Student Information System (SIS), more commonly known as Access Stout.