Popular Services
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.
These tools allow colleagues and classmates to work together on a shared project.
When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.
On-prem and cloud storage services including security, backup, and monitoring.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
Provides an approach to responding to critical information technology incidents affecting the universities electronic information assets. This includes natural, man-made, and technological threats that impact the confidentiality, integrity, and availability of information technology assets.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
Web-based collaborative platforms that integrate natively with Microsoft Office.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Stout Cloud (SharePoint) and Drupal are used to create our internal and external web pages.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.