Popular Services
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.
Design, specification, installation, and administration of virtual servers. Services include operating systems updates and patches, security, backup, and monitoring.
Web-based collaborative platforms that integrate natively with Microsoft Office.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
These tools are used to connect with students and colleagues for virtual or hybrid meetings along with being an instant messaging platform for campus.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
Cloud-based software designed to help find more students and increase student enrollment.
Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.