Popular Services
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.
Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.
Document imaging and work flow processing platform with file storage
Design, specification, installation, and administration of virtual servers. Services include operating systems updates and patches, security, backup, and monitoring.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.
Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
LIT offers training opportunities and workshops on a variety of digital learning environment tools.
LIT provides support for all current Windows and Mac client operating systems.
Web-based collaborative platforms that integrate natively with Microsoft Office.
Duo is a two-factor authentication application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.
The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.