Popular Services
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
Document imaging and work flow processing platform with file storage
On-prem and cloud storage services including security, backup, and monitoring.
VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.
Duo is a two-factor authentication application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.
When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.
Cloud-based software designed to help find more students and increase student enrollment.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.