Popular Services

The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.


The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.


LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.


A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.


Submit a request for on-boarding of new employees with departments managed by SL&S.


Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.


A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.


LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.


Can't find what you're looking for? Submit a ticket here!


Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.


LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.


Network addressing is used on campus to provide access to the UW Stout network for devices on campus.


Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.


Web-based collaborative platforms that integrate natively with Microsoft Office.


Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.


Employee onboarding is essential to make sure that systems are set up for new employees before their first day.


Submit a video for captioning remediation.


Campus email is provided through Microsoft O365.


VPN

Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.


This allows you to request a new conference room calendar to be created.


UW Stout's Student Information System (SIS), more commonly known as Access Stout.