Popular Services
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
These tools allow colleagues and classmates to work together on a shared project.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.
Physical and virtual cloud database hosting services. Service includes infrastructure administration, security, backup, and monitoring.
On-prem and cloud storage services including security, backup, and monitoring.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Web-based collaborative platforms that integrate natively with Microsoft Office.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
Provides an approach to responding to critical information technology incidents affecting the universities electronic information assets. This includes natural, man-made, and technological threats that impact the confidentiality, integrity, and availability of information technology assets.
Duo is a two-factor authentication application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.