Popular Services

When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.


LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.


A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.


Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.


Submit a video for captioning remediation.


The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


Can't find what you're looking for? Submit a ticket here!


Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.


Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.


UW Stout's Student Information System (SIS), more commonly known as Access Stout.


Employee onboarding is essential to make sure that systems are set up for new employees before their first day.


Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.


On-prem and cloud storage services including security, backup, and monitoring.


VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.


Web-based collaborative platforms that integrate natively with Microsoft Office.


Please fill out this Technology Project Request form to submit a technology project request. This form should be completed for work including, but not limited to: new projects utilizing existing software, new software implementations, new integration requests, enhancements to existing functionality, and requests that require planning sessions.


Network addressing is used on campus to provide access to the UW Stout network for devices on campus.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.


Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.


Physical and virtual cloud database hosting services. Service includes infrastructure administration, security, backup, and monitoring.


Cloud-based software designed to help find more students and increase student enrollment.


VPN

Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.