Popular Services
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
On-prem and cloud storage services including security, backup, and monitoring.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
Please fill out this Technology Project Request form to submit a technology project request. This form should be completed for work including, but not limited to: new projects utilizing existing software, new software implementations, new integration requests, enhancements to existing functionality, and requests that require planning sessions.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Web-based collaborative platforms that integrate natively with Microsoft Office.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
LIT provides support for all current Windows and Mac client operating systems.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.