Popular Services
The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Web-based collaborative platforms that integrate natively with Microsoft Office.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.
LIT provides support for all current Windows and Mac client operating systems.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
On-prem and cloud storage services including security, backup, and monitoring.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Physical and virtual cloud database hosting services. Service includes infrastructure administration, security, backup, and monitoring.