Popular Services
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
Security questions are used to regain access to your UW Stout account if you have forgotten your password.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.
Cloud-based software designed to help find more students and increase student enrollment.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
Stout Cloud (SharePoint) and Drupal are used to create our internal and external web pages.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
Duo is a two-factor authentication application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
LIT provides support for all current Windows and Mac client operating systems.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.