Popular Services
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
Web-based collaborative platforms that integrate natively with Microsoft Office.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
These tools are used to connect with students and colleagues for virtual or hybrid meetings along with being an instant messaging platform for campus.
On-prem and cloud storage services including security, backup, and monitoring.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.
Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.
Physical and virtual cloud database hosting services. Service includes infrastructure administration, security, backup, and monitoring.