Popular Services

Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.


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A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.


The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.


When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.


LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.


Document imaging and work flow processing platform with file storage


Campus email is provided through Microsoft O365.


Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.


A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.


UW Stout's Student Information System (SIS), more commonly known as Access Stout.


Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.


Web-based collaborative platforms that integrate natively with Microsoft Office.


LIT provides support for all current Windows and Mac client operating systems.


Employee onboarding is essential to make sure that systems are set up for new employees before their first day.


VPN

Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.


LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.


Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.


Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.


These tools are used to connect with students and colleagues for virtual or hybrid meetings along with being an instant messaging platform for campus.


Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.


Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.