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Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.


Campus email is provided through Microsoft O365.


The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.


Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.


Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.


LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.


Please fill out this Technology Project Request form to submit a technology project request. This form should be completed for work including, but not limited to: new projects utilizing existing software, new software implementations, new integration requests, enhancements to existing functionality, and requests that require planning sessions.


Submit a video for captioning remediation.


LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.


UW Stout's Student Information System (SIS), more commonly known as Access Stout.


LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.


VPN

Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.


Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.


Stout Cloud (SharePoint) and Drupal are used to create our internal and external web pages.


The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.


When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.


When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.


Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.


Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.


Combines business analytics, data mining, data visualization, data tools and infrastructure, and best practices to help organizations make more data-driven decisions.