My Recently Visited Services

VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.


Web-based collaborative platforms that integrate natively with Microsoft Office.


LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.


LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.


The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.


Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.


Submit a video for captioning remediation.


A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.


Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.


UW Stout's Student Information System (SIS), more commonly known as Access Stout.


The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.


Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.


The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.


Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.


Can't find what you're looking for? Submit a ticket here!


Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.


Security questions are used to regain access to your UW Stout account if you have forgotten your password.


LIT offers training opportunities and workshops on a variety of digital learning environment tools.


Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.


VPN

Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.


Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.