My Recently Visited Services
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
Information Technology (IT) Disaster recovery planning to assist in executing recovery processes in response to a disaster or significant IT disruption.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
LIT provides support for all current Windows and Mac client operating systems.
Stout Cloud (SharePoint) and Drupal are used to create our internal and external web pages.
VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Provides an approach to responding to critical information technology incidents affecting the universities electronic information assets. This includes natural, man-made, and technological threats that impact the confidentiality, integrity, and availability of information technology assets.
When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
Design, specification, installation, and administration of virtual servers. Services include operating systems updates and patches, security, backup, and monitoring.
Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.