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The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.


When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.


The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.


LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.


UW Stout's Student Information System (SIS), more commonly known as Access Stout.


Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.


A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.


This allows you to request a new conference room calendar to be created.


Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.


Physical and virtual cloud database hosting services. Service includes infrastructure administration, security, backup, and monitoring.


Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.


Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.


LIT provides support for all current Windows and Mac client operating systems.


Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.


LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.


Design, specification, installation, and administration of virtual servers. Services include operating systems updates and patches, security, backup, and monitoring.


VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.


Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.


LIT offers training opportunities and workshops on a variety of digital learning environment tools.


Combines business analytics, data mining, data visualization, data tools and infrastructure, and best practices to help organizations make more data-driven decisions.


Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.