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Combines business analytics, data mining, data visualization, data tools and infrastructure, and best practices to help organizations make more data-driven decisions.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Design, specification, installation, and administration of virtual servers. Services include operating systems updates and patches, security, backup, and monitoring.
Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
On-prem and cloud storage services including security, backup, and monitoring.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
Web-based collaborative platforms that integrate natively with Microsoft Office.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.
The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.