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Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.


The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


UW Stout's Student Information System (SIS), more commonly known as Access Stout.


A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.


Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.


Duo is a two-factor authentication application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.


LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.


Please fill out this Technology Project Request form to submit a technology project request. This form should be completed for work including, but not limited to: new projects utilizing existing software, new software implementations, new integration requests, enhancements to existing functionality, and requests that require planning sessions.


Web-based collaborative platforms that integrate natively with Microsoft Office.


VPN

Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.


LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.


Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.


When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.


This allows you to request a new conference room calendar to be created.


Campus email is provided through Microsoft O365.


These tools allow colleagues and classmates to work together on a shared project.


Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.


Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.


Design, specification, installation, and administration of virtual servers. Services include operating systems updates and patches, security, backup, and monitoring.


These tools are used to connect with students and colleagues for virtual or hybrid meetings along with being an instant messaging platform for campus.


Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.