My Recently Visited Services

The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.


These tools are used to connect with students and colleagues for virtual or hybrid meetings along with being an instant messaging platform for campus.


Document imaging and work flow processing platform with file storage


Campus email is provided through Microsoft O365.


VPN

Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.


Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.


Network addressing is used on campus to provide access to the UW Stout network for devices on campus.


Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.


Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.


Security questions are used to regain access to your UW Stout account if you have forgotten your password.


Employee onboarding is essential to make sure that systems are set up for new employees before their first day.


Information Technology (IT) Disaster recovery planning to assist in executing recovery processes in response to a disaster or significant IT disruption.


A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.


A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.


LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.


Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.


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When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.


Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.


LIT offers training opportunities and workshops on a variety of digital learning environment tools.


Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.