My Recently Visited Services
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.
LIT provides support for all current Windows and Mac client operating systems.
The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.
On-prem and cloud storage services including security, backup, and monitoring.
Web-based collaborative platforms that integrate natively with Microsoft Office.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.
Submit a request for on-boarding of new employees with departments managed by SL&S.