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On-prem and cloud storage services including security, backup, and monitoring.


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Design, specification, installation, and administration of virtual servers. Services include operating systems updates and patches, security, backup, and monitoring.


A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.


The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.


Network addressing is used on campus to provide access to the UW Stout network for devices on campus.


Submit a video for captioning remediation.


Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.


Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.


VPN

Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.


UW Stout's Student Information System (SIS), more commonly known as Access Stout.


Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.


Document imaging and work flow processing platform with file storage


LIT provides support for all current Windows and Mac client operating systems.


Cloud-based software designed to help find more students and increase student enrollment.


Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.


Physical and virtual cloud database hosting services. Service includes infrastructure administration, security, backup, and monitoring.


A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.


Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.


These tools are used to connect with students and colleagues for virtual or hybrid meetings along with being an instant messaging platform for campus.


Combines business analytics, data mining, data visualization, data tools and infrastructure, and best practices to help organizations make more data-driven decisions.