My Recently Visited Services
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
Information Technology (IT) Disaster recovery planning to assist in executing recovery processes in response to a disaster or significant IT disruption.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
Security questions are used to regain access to your UW Stout account if you have forgotten your password.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.
Web-based collaborative platforms that integrate natively with Microsoft Office.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.
VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.
Provides an approach to responding to critical information technology incidents affecting the universities electronic information assets. This includes natural, man-made, and technological threats that impact the confidentiality, integrity, and availability of information technology assets.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.