My Recently Visited Services
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
Stout Cloud (SharePoint) and Drupal are used to create our internal and external web pages.
These tools are used to connect with students and colleagues for virtual or hybrid meetings along with being an instant messaging platform for campus.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.
The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
On-prem and cloud storage services including security, backup, and monitoring.
Web-based collaborative platforms that integrate natively with Microsoft Office.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
When new IT equipment arrives on campus for departments, it is received by LIT to be inventoried, imaged, and deployed.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
This allows you to request a new conference room calendar to be created.
Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.