My Recently Visited Services
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
LIT offers and supports a wide range of software applications for the UW Stout community. A majority of software can be installed through our software portal apps.
Security questions are used to regain access to your UW Stout account if you have forgotten your password.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Please fill out this Technology Project Request form to submit a technology project request. This form should be completed for work including, but not limited to: new projects utilizing existing software, new software implementations, new integration requests, enhancements to existing functionality, and requests that require planning sessions.
Stout Cloud (SharePoint) and Drupal are used to create our internal and external web pages.
Design, specification, installation, and administration of virtual servers. Services include operating systems updates and patches, security, backup, and monitoring.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Provides an approach to responding to critical information technology incidents affecting the universities electronic information assets. This includes natural, man-made, and technological threats that impact the confidentiality, integrity, and availability of information technology assets.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.