My Recently Visited Services
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
LIT provides support for all current Windows and Mac client operating systems.
Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
VoIP (Voice over IP) is an LIT managed system used to make and receive calls on campus. Calls are routed through an internet connection rather than traditional phone lines.
On-prem and cloud storage services including security, backup, and monitoring.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
Cloud-based software designed to help find more students and increase student enrollment.
Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
Physical and virtual cloud database hosting services. Service includes infrastructure administration, security, backup, and monitoring.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.