My Recently Visited Services
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
LIT provides support for all current Windows and Mac client operating systems.
Document imaging and work flow processing platform with file storage
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
A large portion of the LIT consultant's role is to assist departments with their computer inventory. This capacity can be served by assisting with computer purchasing decisions, non-standard device exemptions, and IT inventory management.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
Network addressing is used on campus to provide access to the UW Stout network for devices on campus.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
Domain Name System (DNS) is used on campus to redirect links to a vanity or friendly URL.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
This allows you to request a new conference room calendar to be created.
Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.
Access to UW Stout's Virtual Private Network (VPN) service provides added privacy and security for your computing activities as well as the ability to access protected resources that require a UW Stout IP address.
Security questions are used to regain access to your UW Stout account if you have forgotten your password.
On-prem and cloud storage services including security, backup, and monitoring.
Web-based collaborative platforms that integrate natively with Microsoft Office.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.