My Recently Visited Services
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
Submit a request for on-boarding of new employees with departments managed by SLS.
LIT manages all networked devices on campus along with providing support in installing and troubleshooting these devices.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
Web-based collaborative platforms that integrate natively with Microsoft Office.
The eStout Program is an extensive student laptop program offered at UW Stout and is coordinated and supported by LIT.
UW Stout's Student Information System (SIS), more commonly known as Access Stout.
Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.
On-prem and cloud storage services including security, backup, and monitoring.
Cellular devices are available to purchase for specific departments and users on campus who require a cellular-enabled device to complete their work for UW Stout.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
Computer loaners allow current employees to request a computer for short-term use. This can be for a variety of reasons including facilitating hardware repairs, adjunct use, events, and travel.
A fob, also known as a hardware token, is used as a second factor in the multi-factor authentication process when the user does not own a smartphone.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
Stout Cloud (SharePoint) and Drupal are used to create our internal and external web pages.
These tools are used to connect with students and colleagues for virtual or hybrid meetings along with being an instant messaging platform for campus.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
The computer labs on campus are equipped with powerful HP and Mac desktops that are purchased and refreshed by LIT. These labs have a variety of pre installed software for class and individual student use.