My Recently Visited Services
Please fill out this Technology Project Request form to submit a technology project request. This form should be completed for work including, but not limited to: new projects utilizing existing software, new software implementations, new integration requests, enhancements to existing functionality, and requests that require planning sessions.
Employee onboarding is essential to make sure that systems are set up for new employees before their first day.
Design, specification, installation, and administration of physical servers. Services include operating systems updates and patches, security, backup, and monitoring.
LIT offers training opportunities and workshops on a variety of digital learning environment tools.
Passwords are self-service, protect your personal data, and give access to campus resources at UW Stout.
LIT supports client's use of the campus networks, both wireless and wired. The underlying network infrastructure is maintained by LIT's Infrastructure Services team where issues on client devices are serviced by the Client Technology Services team.
On-prem and cloud storage services including security, backup, and monitoring.
Account management lifecycle services, including authorization to applications and services, password management, single sign-on, and multifactor authentication.
LIT maintains a campus-wide network infrastructure to provide high-speed internet connections for all campus users and guests.
LIT provides support for all current Windows and Mac client operating systems.
Computer reimages delete all content on a computer and reinstall the operating system. This can be used to solve various software issues and is done before a computer is handed off to a new client.
The Technology Help Desk is a walk-in service counter located in 109 Sorensen Hall.
Information Technology (IT) Disaster recovery planning to assist in executing recovery processes in response to a disaster or significant IT disruption.
Microsoft Authenticator is a multi-factor authentication (MFA) application that provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password.
Document imaging and work flow processing platform with file storage
When computers, tablets, and other IT assets are no longer needed, they are sent to surplus. These devices are processed by LIT to make sure they are securely wiped and management software is removed before the device is resold at surplus.
Security questions are used to regain access to your UW Stout account if you have forgotten your password.
Offboarding is completed by a client's department consultant and consists of assisting the departing employee move any personal and UW Stout data to the appropriate places.
Learning Technology Services (LTS) provides support for Canvas, UW-Stout's learning management system (LMS), along with the tools integrated with Canvas, such as, Kaltura/My Media, Zoom, Microsoft Teams, RedShelf (digital textbooks), Respondus LockDown Browser, and Turnitin.
Physical and virtual cloud database hosting services. Service includes infrastructure administration, security, backup, and monitoring.
Hardware repair is available for all UW-Stout owned computers, including current eStout laptops. Repairs are all done on-site by our vendor who coordinates with Apple and HP to order replacement parts and complete repairs.